Booking Terms and Conditions – Cruise Seminars (ABN 95 617 210 456)

1. Our contract

Cruise Events Pty Ltd operating as Cruise Seminars ABN 95 617 210 456 (“Us”) is the provider of the seminar, conference or course (the “Event”).  A registration for an Event  is deemed to be a confirmed booking for that Event when a deposit is paid to Us by you (“You”).  Event deposits and payments are made with Ecruising (ABN 27 091 180 782).  By booking an Event with Us, You are deemed to have agreed to these Booking Terms and Conditions (which constitutes the entire agreement between You and Us) and your booking will be accepted by Us on this basis.

2. Deposit requirement

Each passenger who is attending the Event is required to pay a non-refundable deposit of $250 for the booking to be confirmed. If your booking is made 75 days or less prior to the departure date then the full amount for the Event is payable at the time of booking.  You will also be required to pay a deposit or the full amount for the cruise component (the “Cruise”) at the time of booking and You must refer to the applicable cruise line’s Terms and Conditions and/or Booking Conditions for the Cruise that is relevant to the Event booking. Deposits and final amounts are paid directly to Ecruising and You must agree to their Terms and Conditions when placing a booking.

3. Acceptance of booking & final payments

If we accept your booking for an Event a contract will exist between Us and You from the date the booking is accepted. Please refer to your booking confirmation invoice for details regarding final payments. Payment of the balance of the Event is due 75 days before the cruise departure date. If the balance is not paid on or before the due date we reserve the right to treat your booking as cancelled.

4.  Your details

In order for Us to confirm your Event booking You must provide all requested details at the time of paying your deposit. Required details may include full name as per passport, passport number, passport expiry date, residential address and date of birth. Your booking cannot be confirmed without provision of these details.

5.  Cancellation by You

If You cancel your Event cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation.  If another passenger in your booking cancels their cruise component (and the passenger is also registered to attend an Event), their Event booking is also deemed to be cancelled.

 

If You cancel an Event:

For Events on P&O Cruises:

• 181 days or more prior to departure, we will retain the $250 Event deposit;

• 180 days or less prior to departure, we will retain 100% of the Event fees paid; and

• 180 days or less prior to departure, we will retain 100% of any Cruise fare component paid

 

For Events on all other cruise lines:

• 76 days or more prior to departure, we will retain the $250 Event deposit;

• 75 days or less prior to departure, we will retain 100% of the Event fees paid

 

Cancellation fees and/or penalties may also be imposed by the cruise line for the Cruise component relating to the Event.  You must refer to the applicable cruise line’s cancellation policies for the Cruise that is relevant to this booking.  You are strongly advised to take out cancellation insurance at the time of booking that will cover cancellation fees.

6.  Cancellation by Us

We may cancel an Event at any time up to 181 days before departure. If we cancel the Event, You will receive a full refund of all monies paid to Us by You for the Event component. We are not responsible for any other expenses that You may have incurred as a result of the cancellation of your booking including but not limited to visas, vaccinations, travel insurance, travel insurance excess, cruise deposits, cruise fares, flight fares, accommodation costs or ancillary expenses.

7.  Passport & visas

For cruises visiting ports outside of Australia, You must carry a valid passport and have obtained all of the appropriate visas, permits and certificates for the countries in which You will visit during your cruise. Your passport must be valid for 6 months beyond the duration of the cruise.  For cruises visiting only Australian ports, a Government-issued photo identification is required for You to join the ship. It is your responsibility to ensure that You are in possession of the correct visas, permits and certificates for your trip. We are not responsible if You are refused boarding on to the ship because You lack the correct passport, visa or other travel documentation.

8.   Travel insurance

Travel insurance is strongly advised for all our guests and should be taken out at the time of booking. Your travel insurance should cover Event cancellation, cruise cancellation, curtailment, personal liability and loss of luggage and personal effects.

9.   Limitation of liability

To the fullest extent permitted by law:

• Any liability for any loss, death, injury or damage which You may suffer (directly or indirectly) in connection with or arising out of your participation in a Event, or any breach of the Booking Conditions, is excluded;

• You release Us and our officers, employees, agents and representatives from any liability and expressly waive any claims You may have against Us arising out of or in connection with your participation in an Event; and

• Any claim by You is excluded to the extent that it is for indirect or consequential loss, loss of profits or economic loss, however it arises, or for indirect, special, punitive or exemplary damages.

• Any condition or warranty which would otherwise be implied by law into these Booking Conditions (Implied Warranty), is excluded.

To the extent an Implied Warranty cannot be excluded, our liability in respect of the Implied Warranty is limited to (in our absolute discretion):

• The provision of a similar Event to an equivalent value; or

• A refund of the total amount received by Us from You in connection with your booking. Any claim by You is excluded to the extent that it is for indirect or consequential loss, loss of profits or economic loss, however it arises, or for indirect, special, punitive or exemplary damages.

10.   Claims & complaints

If You have a complaint about your Event please inform your onboard host at the time in order that they can attempt to rectify the matter. If satisfaction is not reached through these means then any further complaint should be put in writing to Us within 30 days of the end of the cruise.

11.  Severability

In the event that any term or condition contained in these Booking Conditions is unenforceable or void by operation of law or as being against public policy or for any other reason than such term or condition shall be deemed to be severed from this contract or amended accordingly only to such extent necessary to allow all remaining terms and conditions to survive and continue as binding.

12.   Photos and marketing

You consent to Us using images of You taken during the Cruise and/or Event for advertising and promotional purposes in any medium we choose. You grant Us a perpetual, royalty-free, worldwide, irrevocable license to use such images for publicity and promotional purposes.

13.   Privacy policy

Any personal information that we collect about You may be used for any purpose associated with the operation of an Event or to send You marketing material in relation to our Events and special offers. The information collected may be disclosed to our agents, service providers or other suppliers in order for Us to operate the Event. We will otherwise treat your details in accordance with our privacy policy.

14.   Applicable law

The laws of New South Wales, Australia govern these Booking Conditions to the fullest extent allowable. Any disputes in connection with an Event or these Booking Conditions must be initiated in the courts of New South Wales, Australia.