Frequently Asked Questions

If you have a question, please check the list below for answers to the most commonly asked questions.  You may also be interested in reading our Cruise Packing Guide or our Cruising Guide for additional information.  Feel free to contact us if you have any additional questions.

All bookings are subject to our Terms and Conditions which you must read and agree to before booking your cruise and seminar.

Cruise Seminars specialise in hosting educational conferences, seminars and courses during a cruise.  Our events are specifically tailored for people from industries requiring continuing professional development plus courses for your personal enrichment and knowledge. We have teamed up with Ecruising (www.ecruising.travel) to manage the cruise bookings and seminar payments.  Ecruising is an Australian owned and operated cruise specialist that has been conducting business since 2000 and has been awarded over 84 accolades including The City of Sydney Business Awards, twice in three years. Ecruising is a Member of CLIA and is an IATA agency. As an IATA agency Ecruising is fully audited.

To register for an event and to book the cruise, click on the “Book Now” button on the event page.  You will then be redirected to a form at Ecruising.travel to process the booking. A consultant at Ecruising will contact you to complete the booking process and to accept your deposits.  A deposit is required both for the cruise component and the event component.  You will receive a confirmation invoice by email from Ecruising when you have paid your deposits and any further amounts.

When registering for one of our events, you must also book the relevant cruise as advertised by Cruise Seminars, through our booking partners – Ecruising.  Your cruise fare plus any event fees and deposits are paid directly to Ecruising and an invoice will be issued.  You can also book flights, travel insurance and accommodation if required, through Ecruising.

There are a limited number of places for all events. To avoid disappointment, we advise you to book early for the best chance to obtain a place in the seminar.  You’ll also have a greater choice of stateroom categories from which to choose when booking early.

At least one passenger per room must be registered to attend the event.  Other passengers in your booking who are not attending the event only pay the cruise fare component.

The final payment for the event is due 75 days prior to departure. As the final payment date and cancellation policies vary between cruise lines, this information will be indicated on your invoice from Ecruising. Ecruising accepts payment by cash, cheque, direct debit, Visa, Mastercard, American Express and PayPal. Ecruising charges a 1% fee for all payments made credit card and PayPal.

If you cancel your event, cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation.  If a passenger in your booking cancels their cruise (and the passenger is also registered to attend a event), the event component is also deemed to be cancelled.  Please read our Terms and Conditions for more information.

 

If you cancel the event:

• 76 days or more prior to departure, we will retain the event deposit;

• 75 days or less prior to departure, we will retain 100% of all event fees paid

 

If you cancel the cruise:

If you cancel your cruise, penalties may apply.  Cancellation policies vary between cruise lines.  You should refer to the relevant cruise line’s cancellation policies or ask a representative at Ecruising for more information.

 

Ecruising cancellation fees:

Please refer to the Ecruising website for Terms and Conditions, and cancellation fees.

For Australian coastal cruises (those that do not travel to another country), GST is included in the cruise fare and Cruise Seminars event fee. For all other cruises, GST is not payable.

For international cruises (to destinations outside of Australia including the Pacific Islands and New Zealand): All guests must have a passport that is valid for at least 6 months from the last date of the cruise.  For domestic cruises and cruises to nowhere: Australian residents must provide Government issued photo ID or a Passport. Children must also have a Government issued ID or Passport. A current Australian Medicare card can also be used for passengers under the age of 18. Please ensure that you bring this form of ID to check-in on the day of your cruise.  International guests on a domestic cruise must have a passport that is valid for 6 months after the date of the cruise return.  Visas are usually not required for Australian residents on cruises to the South Pacific and New Zealand.  You are advised to check the current Visa requirements of the countries you intend to visit, prior to booking your cruise.

Every guest in your booking is advised to take out travel insurance at the time of booking.  Travel insurance is strongly recommended for all cruises, including Australian coastal cruises and cruises to nowhere.  You should refer to the relevant insurer’s Policy Discloser Statement to ensure your travel insurance needs are met.

Yes, your family and friends are welcome to book on the cruise. A minimum of one guest per room booked must be registered to attend the event. Other passengers in your booking who are not attending the event only pay the cruise fare component. Cruise lines usually impose limits on the total number of children that can be booked within various age groups on each cruise. We will advise you at time of booking if the cruise line is accepting further bookings for children on the cruise.

We encourage guests who are considering travelling solo to join us for our events. You’ll have the opportunity to meet other people in our group and a cruise is a great way to make new friends.  If you are travelling by yourself, you will be required to book a stateroom as sole occupancy.  We do not offer a service to share a cabin with other solo guests.  Cruise lines generally impose a surcharge to occupy the stateroom on your own.

Not only do we provide enjoyable and informative events during your cruise, every guest will receive a handy tote bag, a lanyard for your cruise card, an invitation to our dedicated cocktail party, an experienced Cruise Seminars event manager on board your cruise plus a group farewell lunch or dinner (subject to restaurant availability).

Modern cruise ships have sophisticated systems in place to reduce the motion whilst at sea and are fitted with advanced stabiliser systems.  Prevention is often the best course of action if you feel you may become seasick.  There are a number of medications and other treatments you can purchase at pharmacies to bring on the cruise.  The ship also has a Medical Centre if you feel further treatment is necessary (charges apply).

Please refer to our Cruise Packing Guide on ideas, hints and tips on what to pack and what not to pack!  You may also like to read our Cruising Guide for general information on currency, shore excursions and gratuities.

Additional FAQs for CPD/PD (Continuing Professional Development) events and courses:

We cannot give you any taxation advice as we are not qualified to do so.  We recommend that you consult with a qualified taxation professional regarding this matter prior to booking a Cruise Seminars event.  A detailed invoice will be issued indicating the names of all passengers in your booking, along with the cruise cost and the event fees shown as separate items.

Depending on the number of registered guests, the event will be held in a suitable location on board the ship.  This may be the ship’s dedicated conference room or another room that is allocated by the cruise line solely for our use.  We will advise you of the venue location approximately two weeks prior to departure.

We are confident that you’ll enjoy the engaging and informative sessions that are presented during your seminar.  For Continuing Professional Development (CPD) events, your certificate will reflect the number of hours you have attended the event during the cruise.  For courses that result in an Australian Qualification, you will be required to attend every session and complete all of the competencies required in the syllabus.

Yes.  A certificate will be provided to guests who have attended our events  For CPD/PD events, the number of hours the guest has attended the event will be reflected on their certificate.  Guests attending a Course for an Australian Qualification will be issued a Certificate upon completion of all Competencies required in the syllabus.

We hand-pick our presenters to ensure we offer suitably qualified and well-respected professionals from each industry. Our educators includes university academics, industry experts and vocational trainers. A presenter bio is included on each event page that outlines their qualifications and experience.

We’re here to help.  If you have any other questions, please feel free to contact us.  For information on our seminars, please email us using the Contact form or for questions regarding your cruise booking please contact Ecruising on 1300 369 848 and quote “Cruise Seminars”.